Our answers to all your questions!

What advantages does Ottici.shop guarantee?

We at Opticians Shop in collaboration with our opticians partners can guarantee the customer the professionalism, quality and specialist competence in the optics sector that has distinguished us for more than 40 years. The quality of the materials and the production of the lenses is certified with the number ITCA01039283

What brand are your lenses and where are they manufactured and processed?

Our branded lenses are produced and processed in Italy in our laboratories.

Where are your frames manufactured?

Like ophthalmic lenses, the production of our collection is also produced in Italy and is branded Made in Italy.

What materials are used for lenses and frames?

Thanks to the modern lens production laboratory, the sophisticated technology used and the professionalism of our technicians, we have a wide range of prescription lenses, both in organic material (CR) and in glass. Choosing the most suitable composition for prescription lenses is essential when purchasing glasses. Materials such as celluloid, titanium and metal are used for the frames.

Why can I save up to 60% on prescription glasses with Ottici Shop?

The secret? Passion for our work. We design everything, from concept to design, controlling the entire production process. This allows us to transfer the savings directly to you, optimizing the production chain and eliminating all excess costs that aggravate the end customer. This way we guarantee you the highest quality on the market: from the manufacturer directly to you

What kind of lenses do you produce?

Our catalog is complete with all types of lenses to meet any need or visual problem. (Progressive - monofocal - office - high myopia and high astigmatism)

I don't have the recipe, I can pay a visit to the shop?

Yes, of course, once you have received the promotional coupon and booked an appointment at the optician closest to you, you can have a free eye exam.

What other services, besides the eye exam, are included in the Opticians shop offer?

From our optician you can find the specialist advice you need, estimate calculation and technical answers on our products. If you do not have the opportunity to go to the optician but would like answers on your vision problem or advice for choosing the most suitable lenses for you, you can call 0435 520391, one of our opticians will be happy to assist you.

What are your offers inclusive of?

What are your offers inclusive of?

. Frame chosen from the Optical Shop collection and the one made available by the optician

·         Pair of lenses already treated anti-scratch and anti-reflective as standard

·       Free "worry-free" insurance for one year

What warranties are included on your glasses?

All our products (lenses and frames) are covered by a 24 month warranty against manufacturing defects. We also guarantee the “non-fit” of all our progressive lenses up to 6 months from the date of purchase. In addition to the offer, free of charge, the "worry-free" insurance will be included for accidental breakages valid for one year.

What are the delivery times?

For progressive lenses one working week excluding holidays + shipping

For other non prescription lenses 3 working days + shipping

What are the accepted payment methods?

Each Optical Shop point of sale is equipped with a POS device, all cards are accepted, cash is not allowed.

How do I request a coupon or an appointment?

Requesting the coupon is very simple, just fill out the form in the contact area (in the home top right). To book a checkup, simply call the optician indicated in the confirmation email or call our customer service on 0435 520391

 

Do you have a question for us? Text us!